Privacy Policy

BlueMint Services (“BlueMint”, “we”, “us” or “our”) is a founder and brand positioning agency based in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit bluemintservices.com (the “Site”) or contact us, and the rights you have over your personal data.

We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and its implementing regulations. Where we serve individuals in other jurisdictions, we also aim to honour comparable data-protection principles.

1. Who is responsible for your data

BlueMint Services is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, contact us at [email protected].

2. What personal data we collect

• Information you give us: when you complete our contact form or email/WhatsApp us, we collect your name, email address, company name (optional), the message you send, and any tier or service you indicate an interest in.
• Technical information: when you visit the Site, our hosting and network provider (Cloudflare) automatically processes limited technical data such as your IP address, approximate country, browser/device type, and pages requested, for security, delivery and basic analytics.
• We do not intentionally collect special categories of personal data (such as health, religion or biometric data), and we ask that you do not send such data through the Site.

3. How and why we use your data

We use personal data to:

• respond to your enquiry and communicate with you about our services;
• provide, deliver and improve our services and the Site;
• maintain the security, integrity and performance of the Site; and
• comply with applicable legal and regulatory obligations.

Under the PDPL, our processing is based on one or more of the following: your consent (which you may withdraw at any time), the performance of a contract or steps taken at your request before entering into one, our legitimate interests in operating and promoting our business (balanced against your rights), and compliance with a legal obligation.

4. Marketing communications

We will only send you marketing communications where you have asked us to or otherwise agreed. You can opt out at any time by replying to any message or emailing [email protected].

5. Who we share your data with

We do not sell your personal data. We share it only with trusted service providers who process it on our behalf, under appropriate safeguards, including:

• Cloudflare, Inc. — website hosting, content delivery and security;
• Zoho Corporation (ZeptoMail) — delivery of transactional emails generated by our contact form.

We may also disclose personal data where required by law, regulation or a valid request from a competent authority, or to protect our rights, safety or property.

6. International transfers of data

Some of our service providers process data outside the UAE (for example, Cloudflare operates a global network, and our email provider’s infrastructure may be located in other jurisdictions). Where personal data is transferred outside the UAE, we take reasonable steps to ensure it is protected in accordance with the PDPL, including relying on adequate-jurisdiction mechanisms or contractual safeguards where required.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes described above — typically for the duration of our correspondence or engagement and a reasonable period afterwards for record-keeping, legal and legitimate business purposes — after which it is deleted or anonymised.

8. Your rights under the PDPL

Subject to the conditions and exceptions in the PDPL, you have the right to:

• request access to the personal data we hold about you and information about how we process it;
• request correction of inaccurate or incomplete data;
• request deletion of your data;
• restrict or object to certain processing;
• request portability of the data you provided to us in a structured, machine-readable format;
• withdraw consent at any time, without affecting processing carried out before withdrawal; and
• lodge a complaint with the UAE Data Office.

To exercise any of these rights, email [email protected]. We will respond within the timeframes required by law.

9. Cookies and analytics

The Site is designed to be lightweight and does not set advertising or cross-site tracking cookies. Essential technical processing (for security and delivery) is carried out by our hosting provider. If we introduce analytics or other cookies in future, we will update this policy and, where required, request your consent.

10. How we protect your data

We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access — including encryption in transit (HTTPS), keeping credentials server-side, and limiting access to your data. No method of transmission or storage is completely secure, but we work to protect your data and to respond appropriately to any incident.

11. Children

The Site and our services are intended for professionals and businesses and are not directed to children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be reflected on this page.

13. Contact us

BlueMint Services — Dubai, United Arab Emirates
Email: [email protected]
WhatsApp: +971 58 522 4948

This policy is provided for transparency about our data practices. It is general information, not legal advice; for a binding, fully tailored policy we recommend a review by qualified UAE legal counsel.